Privacy Policy

At WinMoon Technology, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit or make a purchase from our website or platforms.

1. Information We Collect

We may collect the following information:

• Personal details such as name, phone number, email address, billing and shipping address
• Account login details (if you create an account)
• Order and transaction details
• Payment information (processed securely through third-party payment gateways)
• Device information such as IP address, browser type, and usage data

2. How We Use Your Information

Your information is used to:

• Process and fulfill orders
• Communicate order updates, offers, and customer support responses
• Improve our products, services, and website experience
• Prevent fraud and ensure secure transactions
• Comply with legal and regulatory requirements

3. Data Sharing & Disclosure

We do not sell or rent your personal information. Your data may be shared only with:

• Trusted logistics partners for delivery
• Secure payment gateway providers for transaction processing
• Legal or regulatory authorities when required by law

All third-party partners are required to maintain confidentiality and data security.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance user experience, analyze traffic, and personalize content. You may choose to disable cookies through your browser settings, though some features may not function properly.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or alteration. While we strive to ensure maximum security, no online transmission is completely secure.

6. Your Rights

You have the right to:

• Access, update, or correct your personal information
• Request deletion of your data, subject to legal obligations
• Opt out of promotional communications at any time

To exercise these rights, please contact us through our official support channels.

7. Children’s Privacy

WinMoon Technology does not knowingly collect personal information from children under the age of 18 without parental consent.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting on our website. Continued use of our services constitutes acceptance of the revised policy.

10. Contact Us

For any questions or concerns regarding this Privacy Policy or your personal data, please contact WinMoon Technology through our official communication channels.